Executive Overview
High-level calling performance summary for leadership
β
Active Callers
all combined
β
Total Calls Made
β
β
Seller Leads
this period
β
Rental Leads
this period
β
Emails Collected
contact data captured
β
Total Successes
seller + rental + emails
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Loading dataβ¦
π Calls by Month
Total calls made β month over month
π Leads by Month
Total seller + rental leads β month over month
π§ Emails by Month
Emails collected β month over month
π Rentals by Month
Rental leads specifically β month over month
β± DialFire Work Time %
DF hours as % of total clocked time per month (needs ConnectTeams upload)
π Select Date Range
π
Select a date range above and click Apply.
π
π
Select two weeks above to compare, or click "Last Week vs Week Before".
π DialFire Hours = active dialler time
β± ConnectTeams = total clocked-in time
π― Efficiency target: β₯70%
π
Upload ConnectTeams Export
Go to ConnectTeams β Reports β Time Tracking
Select the matching week β Export as CSV
Expected columns: Name, Total Hours
β
Uploads are saved in your browser session
How it works
π΅ DialFire Hours = actual dialler time
π‘ ConnectTeams Hours = clocked-in time
π Efficiency = DF Γ· CT (target β₯70%)
β Green = on track β οΈ Amber = low
π Upload daily β % trend shows in Overview graphs
π‘ ConnectTeams Hours = clocked-in time
π Efficiency = DF Γ· CT (target β₯70%)
β Green = on track β οΈ Amber = low
π Upload daily β % trend shows in Overview graphs
No file uploaded yet.
β±
Upload a ConnectTeams CSV to see the DialFire vs clocked-time comparison.
π Daily Stats
π
Select a date above and click Load to see daily caller stats.
π Manager Reports β Filter by Date & Campaign
Loading campaigns...
π
Select a date range and at least one campaign, then click Run Report.