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Executive Overview

High-level calling performance summary for leadership

πŸ‘₯
β€”
Active Callers
all combined
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β€”
Total Calls Made
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🏠
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Seller Leads
this period
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β€”
Rental Leads
this period
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β€”
Emails Collected
contact data captured
🎯
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Total Successes
seller + rental + emails
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πŸ“ž Calls by Month
Total calls made β€” month over month
πŸ† Leads by Month
Total seller + rental leads β€” month over month
πŸ“§ Emails by Month
Emails collected β€” month over month
🏠 Rentals by Month
Rental leads specifically β€” month over month
⏱ DialFire Work Time %
DF hours as % of total clocked time per month (needs ConnectTeams upload)

πŸ“… Select Date Range

πŸ“…

Select a date range above and click Apply.

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πŸ“…

Select two weeks above to compare, or click "Last Week vs Week Before".

πŸ“Š DialFire Hours = active dialler time
⏱ ConnectTeams = total clocked-in time
🎯 Efficiency target: β‰₯70%
πŸ“‚

Upload ConnectTeams Export

Go to ConnectTeams β†’ Reports β†’ Time Tracking
Select the matching week β†’ Export as CSV
Expected columns: Name, Total Hours
βœ… Uploads are saved in your browser session

How it works
πŸ”΅  DialFire Hours = actual dialler time
🟑  ConnectTeams Hours = clocked-in time
πŸ“Š  Efficiency = DF Γ· CT (target β‰₯70%)
βœ…  Green = on track   ⚠️ Amber = low
πŸ“ˆ  Upload daily β€” % trend shows in Overview graphs
No file uploaded yet.
⏱

Upload a ConnectTeams CSV to see the DialFire vs clocked-time comparison.

πŸ“† Daily Stats

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Select a date above and click Load to see daily caller stats.

πŸ“Š Manager Reports β€” Filter by Date & Campaign

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Select a date range and at least one campaign, then click Run Report.